--- title: "About" url: https://appliancerepairmadinah.com/about-us-en/ date: 2026-08-18 modified: 2026-08-18 description: "Learn about Al-Fayez Appliance Repair Center, serving Medina since 2020 with reliable repairs for air conditioners, refrigerators, washing machines and HVAC systems." --- # About ![The Al-Fayez Appliance Repair Center team in Medina](/wp-content/uploads/about-us-hero-madinah.webp) # About Us — Al-Fayez Appliance Repair Center in Medina Real experience since 2020 in repairing and servicing electrical appliances in Medina. Our team reaches every neighbourhood in the city — quickly, honestly and with a guarantee on every service we provide. [Call now: +966 57 190 9848](tel:+966571909848) ## A quick overview of Al-Fayez Appliance Repair Center - A specialist electrical appliance repair centre in Medina, established in 2020 and located in Al-Difa district on Imam Al-Bukhari Street. We provide complete servicing for air conditioners, refrigerators, washing machines and air ducts, with more than 3000 appliances serviced. - Our technicians serve every neighbourhood in Medina — Al-Difa, Al-Aziziyah, Qurban, Al-Nakheel, Al-Manakhah and Al-Salam — within one to two hours of your call. - We’re open 7 days a week from 9:00 in the morning until 12:00 midnight, including Fridays and public holidays. - Every service includes a genuine guarantee on the repair and replacement parts — and you’ll know the full price before any work begins. - Contact us at +966 57 190 9848 or on WhatsApp for a free estimate and the earliest available appointment. ## Meet Al-Fayez — your appliance repair partner in Medina [Al-Fayez Appliance Repair Center](https://appliancerepairmadinah.com/) is a specialist centre for repairing and servicing electrical appliances in Medina. Established in 2020 by skilled technicians with practical field experience, we’re located on Imam Al-Bukhari Street in Al-Difa district and serve all neighbourhoods of Medina and the surrounding areas. Our goal has been clear from day one: to provide professional repair services built on honest diagnosis, fast work and quality replacement parts. That’s why we’ve become the first choice for dozens of families, shops and businesses in Medina. We work on all brands of [air conditioners](https://appliancerepairmadinah.com/ac-repair/), refrigerators and washing machines — including Samsung, LG, Carrier, General, Toshiba, Sharp, Midea and more. Our service is available 7 days a week from 9:00 in the morning until 12:00 midnight. [View our services](https://appliancerepairmadinah.com/services/) ![The Al-Fayez electrical appliance repair team in Medina](/wp-content/uploads/alfayez-team-madinah.webp) +5 Years of experience in Medina +3000 Appliances successfully serviced 7 Days open without interruption +6 Medina neighbourhoods we serve ## Al-Fayez’s mission and vision for serving Medina ### 🎯 Our mission We aim to be the first centre Medina residents think of when a household or commercial appliance breaks down. Our mission is to deliver professional repairs at clear, transparent prices, with no hidden fees and a genuine guarantee on every job completed by our centre. ### 🔭 Our vision We’re building a complete repair centre focused on ongoing technician training and the latest electronic diagnostic tools, giving families, restaurants, retailers and large companies in Medina a convenient, dependable service experience. ## Why do Medina residents choose Al-Fayez Appliance Repair Center? ⚡ ### Fast response We reach your location in any Medina neighbourhood — including Al-Difa, Al-Aziziyah and Qurban — within one to two hours of your call. We know an air conditioner breakdown can’t wait, especially during Medina’s hot summers. 🔧 ### Certified technicians All our technicians have specialist training in [air conditioner and electrical appliance repair](https://appliancerepairmadinah.com/ac-technician-madinah/)using modern electronic diagnostic tools. No amateurs or beginners — just field experience reflected in accurate diagnosis and quality repairs. 💰 ### Clear prices with no surprises We give you the full price before work begins. There are no hidden fees or unexpected increases. You pay exactly what we agree on — a commitment we make to every customer. 🛡️ ### Service guarantee We stand behind every repair we carry out. If the problem returns during the guarantee period, we’ll come back and fix it at no extra cost — a promise we’re proud to keep. 🕗 ### Open 7 days until midnight We’re open from 9:00 in the morning until 12:00 midnight every day of the week, including Fridays and public holidays. Breakdowns don’t keep office hours — and we know it. 📍 ### We know Medina inside out Our team lives in Medina. We know every neighbourhood and the demands of the local climate, helping us arrive faster and service your appliance more accurately. ## Complete repair services for all your appliances in Medina From air conditioner repairs to refrigerator and washing machine servicing and air duct cleaning, we provide complete solutions under one roof, carried out by specialist technicians. ❄️ ### Air conditioner repair and installation We repair all types of air conditioner faults — split, central and cassette units — install new systems and provide regular maintenance to keep cooling efficient and extend your unit’s life. [Learn more](https://appliancerepairmadinah.com/ac-repair/) 🌬️ ### Filter servicing and cleaning Complete routine maintenance, including filter and coil cleaning, refrigerant checks and system adjustments for maximum cooling efficiency, with [professional air conditioner cleaning](https://appliancerepairmadinah.com/ac-servicing/). [Learn more](https://appliancerepairmadinah.com/ac-servicing/) 🏗️ ### New air conditioner installation We install all types of air conditioners with specialist technicians, backed by a guarantee on installation and operation. [Learn more](https://appliancerepairmadinah.com/ac-installation/) 🧹 ### Air duct cleaning Cleaning air ducts and chimneys of dust and germs improves air quality and noticeably increases the efficiency of central air conditioning systems. [Learn more](https://appliancerepairmadinah.com/duct-cleaning/) 🧊 ### Refrigerator repair We repair all faults in domestic and commercial refrigerators and [display refrigerators](https://appliancerepairmadinah.com/display-fridge-repair/)from every major brand, with a guarantee on replacement parts. [Learn more](https://appliancerepairmadinah.com/fridge-repair/) 🫧 ### Washing machine repair We repair automatic and semi-automatic washing machines from all brands, offering [fast, dependable washing machine servicing](https://appliancerepairmadinah.com/washing-machine-repair/) throughout Medina. [Learn more](https://appliancerepairmadinah.com/washing-machine-repair/) 🌡️ ### HVAC and chiller servicing We repair and service large central air conditioning systems and chillers for hospitals, restaurants and companies — specialist work requiring extensive experience. [Learn more](https://appliancerepairmadinah.com/hvac-repair/) 🏭 ### Commercial chillers and refrigeration equipment We service and repair commercial chillers of all sizes and brands, providing reliable ongoing cooling solutions for shops and warehouses in Medina. [Learn more](https://appliancerepairmadinah.com/chiller-repair/) 🏪 ### International refrigerator brands We have specialist experience servicing [international refrigerator brands](https://appliancerepairmadinah.com/branded-refrigerator-repair/) such as Samsung, LG and Carrier, using genuine parts and certified technicians. [Learn more](https://appliancerepairmadinah.com/branded-refrigerator-repair/) ## Areas and neighbourhoods covered by Al-Fayez in Medina 📍 ### Al-Difa district Our main location — immediate appliance repair and servicing for local residents [Al-Difa district services →](https://appliancerepairmadinah.com/ac-service-al-difaa/) 📍 ### Al-Aziziyah district Complete service for air conditioners, refrigerators, washing machines and all electrical appliances [Al-Aziziyah district services →](https://appliancerepairmadinah.com/ac-service-al-aziziyah/) 📍 ### Qurban district Professional electrical appliance repairs at clear prices [Qurban district services →](https://appliancerepairmadinah.com/ac-service-qurban/) 📍 ### Al-Nakheel district Our mobile repair team reaches you as quickly as possible [Al-Nakheel district services →](https://appliancerepairmadinah.com/ac-service-al-nakheel/) 📍 ### Al-Manakhah district Complete repairs and servicing for local residents and businesses [Al-Manakhah district services →](https://appliancerepairmadinah.com/ac-service-al-manakhah/) 📍 ### Al-Salam district Complete appliance repair with a genuine guarantee [Al-Salam district services →](https://appliancerepairmadinah.com/ac-service-al-salam/) ## How it works — 4 simple steps to get your appliance serviced ١ ### Call or message us Contact us by phone or WhatsApp at +966 57 190 9848 and tell us what’s wrong and where you are in Medina. ٢ ### Schedule an appointment We’ll arrange an appointment at a convenient time as soon as possible — usually the same day or within 24 hours, depending on your location. ٣ ### Diagnosis and quotation Our technician will inspect the appliance using electronic diagnostic tools and give you a clear, all-inclusive price. You decide whether to proceed before any work begins. ٤ ### Repair and guarantee We complete the repair professionally and promptly, returning your appliance in perfect working order with a guarantee on the service and parts used. ## Specialist technicians at Al-Fayez Appliance Repair Center Our technicians are trained to the latest service standards for every appliance type. They arrive fully equipped with tools and replacement parts to complete the job on the first visit whenever possible. ![Certified air conditioner repair technician in Medina](/wp-content/uploads/technician-ac-repair-madinah.webp) ### Air conditioning and HVAC technician Specialist in repairing and installing all types of air conditioners and central HVAC systems, with practical experience in Medina ![Refrigerator repair technician in Medina](/wp-content/uploads/fridge-repair-technician-madinah.webp) ### Refrigerator technician Specialist in servicing domestic and commercial refrigerators and display refrigerators from all international and local brands ![Washing machine repair technician in Medina](/wp-content/uploads/washing-machine-repair-madinah.webp) ### Washing machine technician Specialist in servicing automatic and semi-automatic washing machines from all brands with maximum accuracy and efficiency ## Frequently asked questions about Al-Fayez Appliance Repair Center What is Al-Fayez Appliance Repair Center?+ Al-Fayez Appliance Repair Center is a specialist electrical appliance repair and servicing centre in Medina. Established in 2020, it’s located in Al-Difa district on Imam Al-Bukhari Street. We provide complete maintenance for air conditioners, refrigerators, washing machines and air ducts, backed by genuine field experience, clear prices and a real guarantee on every service. What services does the centre provide in Medina?+ Al-Fayez repairs and installs all types of air conditioners — split, central and cassette — as well as cleaning and servicing filters, air ducts and chimneys; repairing domestic and commercial refrigerators and display refrigerators; servicing automatic and semi-automatic washing machines; and maintaining HVAC systems and chillers for hospitals, restaurants and companies. How much does air conditioner repair cost in Medina?+ The cost depends on the fault, appliance brand and unit size. At Al-Fayez, inspection and estimates are free. Our technician comes to you and provides a clear, all-inclusive price before any work begins. Contact us at +966 57 190 9848 for a free, no-obligation estimate. Does Al-Fayez provide a guarantee on repair services?+ Yes. Al-Fayez provides a genuine guarantee on all repair services and replacement parts used. If the problem returns during the guarantee period, we’ll come back and fix the appliance at no extra cost — a commitment we’re proud to honour with every customer. Which areas of Medina does Al-Fayez cover?+ We cover all Medina neighbourhoods from our main branch in Al-Difa. The main areas we regularly serve include Al-Difa, Al-Aziziyah, Qurban, Al-Nakheel, Al-Manakhah and Al-Salam. Our mobile team can reach any location in the city. What are Al-Fayez Appliance Repair Center’s opening hours?+ Al-Fayez is open every day from 9:00 in the morning until 12:00 midnight, 7 days a week, including Fridays and public holidays. You can call or send a WhatsApp message at any time during business hours. Can I book an appliance repair appointment through WhatsApp?+ Of course! Send a WhatsApp message to +966 57 190 9848 describing the fault and your location in Medina, and we’ll arrange the earliest available appointment — usually the same day. Which brands does the centre work with?+ We work with all electrical appliance brands, including Samsung, LG, Carrier, General, Toshiba, Sharp, Midea and more. We stock genuine and compatible parts for most international and local brands available in the Saudi market. How long does it take for a technician to reach me after I call?+ Our technician usually reaches you within one to two hours of your call, depending on your location in Medina. During busy periods or summer, we’ll schedule an appointment for the same day or the next day and keep to the agreed time. Is the centre open on Fridays and public holidays?+ Yes, we work every day of the week, including Fridays and public holidays. Our hours are from 9:00 in the morning until 12:00 at night. Whenever you need a repair, contact us and we’ll come to you. ## Our location on the map — Al-Difa district, Medina 📍 Click here to view our location on Google Maps Al-Fayez Appliance Repair Center — 4165 Imam Al-Bukhari Street, Al-Difa district, Medina ## Is your appliance broken? — Al-Fayez is ready now Don’t let the problem get worse. Contact us now and we’ll be with you as soon as possible — professional service with a genuine guarantee throughout Medina. [📞 Call now](tel:+966571909848) [💬 WhatsApp](https://wa.me/966571909848) [📩 Contact us](https://appliancerepairmadinah.com/contact/) ## Contact information for Al-Fayez Appliance Repair Center 📍 ### Address 4165 Imam Al-Bukhari Street, Al-Difa district, Medina 42377, Saudi Arabia 📞 ### Phone and WhatsApp [+966 57 190 9848](tel:+966571909848)** [WhatsApp: +966 57 190 9848](https://wa.me/966571909848) 🕗 ### Opening hours 9:00 in the morning – 12:00 midnight 7 days a week Last updated: 15 July 2025** | By the **[Al-Fayez Appliance Repair Center team](https://appliancerepairmadinah.com/)** — certified electrical appliance repairs since 2020 in Medina ↑